Corefactors - Your Partner in Seamless Financial Services

Ace customer interactions and operational efficiency with our tailored solution for fintech companies, lending institutions, cooperative banks, insurance companies, and credit card providers.

Why Corefactors Financial CRM is best?

Provide a seamless omnichannel experience for your customers and agents across your financial services.

Centralized & Secured

Keep all customer data secure and accessible from one centralized platform.

Multichannel Comm.

Manage customer interactions across multiple channels, including telephony, email, and SMS.

Mobile CRM App

Perfect for field agents and remote teams, stay connected on the go.

Automation & Integration

Streamline your workflows with powerful automation and seamless integration.

How Corefactors Empowers Financial Institutions

Accelerate Innovation & Growth

Stay ahead in the fast-paced fintech world with CRM solutions designed to streamline your operations, automate customer engagement, and drive customer retention.

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Sales Management

Streamline the entire sales lifecycle, from lead generation to deal closure, with tools that enhance productivity and track performance.

Recovery Management

Centralize all customer interactions, including emails, SMS, and calls, to provide a cohesive communication experience across multiple touchpoints.

Query Management

Equip your team with a ticketing system that empowers them to resolve customer queries faster, ensuring satisfaction and loyalty.

Communication Management

Centralize all customer interactions, including emails, SMS, and calls, to provide a cohesive communication experience across multiple touchpoints.

Simplify Lending with Automated Workflows

Optimize every stage of the lending process with CRM solutions that enhance customer journeys, automate loan management, and improve field operations.

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Loan Origination Process

Simplify and automate the loan origination process, from initial application to disbursement, ensuring faster approvals and enhanced customer experience.

Documentation and Content Management

Maintain organized and secure records of all customer documents, making it easy to access, update, and share files as needed.

360-degree View of Customers

Gain a complete view of customer data, including loan history, interactions, and preferences, enabling personalized service and informed decision-making.

Improve Service with Automated Engagements

Streamline your operations and engage members efficiently with CRM tools designed to automate banking workflows and improve service.

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Loan Origination Process

Manage the loan application process, including customer verification, credit checks, and approval workflows, tailored to the unique needs of cooperative banks.

Debt Collection Management

Implement automated reminders, customized communication strategies to improve debt recovery rates while maintaining positive customer relationships.

Multiple Communication
channels

Engage with customers across various channels, including SMS, email, and voice calls, from a unified platform that ensures consistent messaging.

Call Centre Management

Streamline customer query management and reduce response time to enhance customer satisfaction and loyalty.

Streamline Operations with Smart CRM Solutions

Transform how you manage policies, claims, and policyholder relationships with CRM solutions that automate renewals, enhance communication, and drive growth.

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Sales Management

Manage the entire sales pipeline, from lead acquisition to policy issuance, with tools that provide visibility into performance and help achieve sales targets.

Retention Management

Automate policy renewal reminders and follow-ups, track customer satisfaction, and implement personalized retention strategies to increase renewal rates.

Query Management

Provide quick and effective responses to customer inquiries, helping to resolve issues and build trust with policyholders.

Enable RevOps for Accelerated Growth

Boost conversion and retention with targeted & personalized automated engagements and advanced insights.

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Sales Management

Oversee the entire sales process, from lead nurturing to card issuance, with CRM tools that enhance customer engagement and streamline operations.

Target Management

Monitor sales targets and performance metrics, ensuring your team stays on track and meets business objectives.

Query management

Efficiently manage customer inquiries related to card applications, transactions, and services, ensuring timely resolution and customer satisfaction.

Field Workforce Management

Equip your sales team with mobile CRM access, enabling them to manage tasks, update records, and close deals while in the field.

Reviews & Ratings

Senthil K

Head of Customer Service

Wonderful, productive CRM that everyone can afford. It suits my business as though it is tailor-made. Made my work easier and increased the productivity of my team. 

5.0

Overall Quality

5.0

Easy To Use

5.0

Customer Support

Smit S

Assistant Manager

Being a startup we wanted an affordable, easy-to-use, single solution for sales and marketing which Corefactors has properly fulfilled.

5.0

Overall Quality

5.0

Easy To Use

5.0

Customer Support

NithyaShree

Assistant Manager

Excellent. Simply Perfect. Corefactors is user-friendly. Reports and features are of high quality. 

5.0

Overall Quality

5.0

Easy To Use

5.0

Customer Support

Darshana D

General Manager

It is very easy-to-use software. Overall experience with Corefactors is good. Support is also very upfront. Costing wise also good.

5.0

Overall Quality

4.4

Easy To Use

5.0

Customer Support

Senthil K

Head of Customer Service

Wonderful, productive CRM that everyone can afford. It suits my business as though it is tailor-made. Made my work easier and increased the productivity of my team. 

5.0

Overall Quality

5.0

Easy To Use

5.0

Customer Support

Kuch M

Marketing Manager

One of the best CRM seen so far under the budget. Your team is very helpful and active. 

5.0

Overall Quality

5.0

Easy To Use

5.0

Customer Support

NithyaShree D

Assistant Manager

Excellent. Simply Perfect. Corefactors is user-friendly. Reports and features are of high quality. 

5.0

Overall Quality

5.0

Easy To Use

5.0

Customer Support

Himani R

Sr. Software Specialist

It is a good effective CRM platform with advanced features that support us in managing client-related activities effectively. 

5.0

Overall Quality

4.4

Easy To Use

5.0

Customer Support

Hear From Our Happy Customers

Since using Corefactors, we have seen a big improvement in both recovery and revenue. The tool has streamlined our process and helped us make better decisions, which has directly boosted our results. I highly recomm ... end Corefactors to others. It simplifies communication and gives valuable insights that make a real difference.

-Anil Bose

Marketing Head, Greater Bank

We scouted for the best CRM solutions, including the ones that top-class banks use. Corefactors stood out when compared to more mature players in the market. It was not only cost-effective but was a good product fit ... for our use. The features and functionalities of Corefactors CRM matched our collection and recovery needs.

-Dhanajay Tambekar,

MD & CEO, Godavari Urban Multistate Credit Cooperative Society

Thanks to Corefactors, reps from our loan documents scrutiny team, payment collection team, and customer support team are now effortlessly reaching 7500 prospects per month, ensuring seamless customer intearac ... tions and contributing to our milestone of Rs.555 Crore in disbursed loans.

-Ankit

Telecalling Head, Hindusthan Microfinance Pvt. Ltd.

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